Your reservation is Non-Refundable but is Transferable.
Do not use a VISA Debit OR Mastercard Debit or AMEX. They do not work and will cause the system to reject all your other cards.
You are paying $5.00 online for the Reservation Fee Only with “Tube Rental AND/OR Shuttle Service”. You will pay the rest of the fee when you arrive at the Rental Booth for your service Selection. Do Not Select both “Tube Rental AND/OR Shuttle Service” AND “Parking Only” as parking it is included in the services for these items.
Parking Only Does Not include Shuttle or Tube Rentals and Cannot be Changed Once You Have Arrived. Please be sure your equipment is in good repair before you get here because of that reason.
Need to Changing your Reservation????? You MUST do this BEFORE your Reservation Time By Calling 780-515-1754 AND Sending an Email to email@example.com with 2 dates and approximate times of the change. We do not pick dates for you. If it is AFTER your reservation time – even by 5 min -, it is VOID with NO REFUNDS.
Check your spam folder if you are looking for your reservation confirmation and any other correspondence from us.
Anyone who looks under the age of 25 will be asked to provide Identification, so please bring yours with you.
The weather the day of your reservation is not to your liking? Call 780-515-1754 to Cancel Your Reservation AND Send an Email to firstname.lastname@example.org with 2 dates and approximate times of the change. If it is AFTER your reservation time – even by 5 min -, it is VOID with NO REFUNDS. We will only contact you to move your transfer if the river water level rises to a dangerous level.
This Reservation Site IS Shut Down If The River Becomes Dangerous and Will Only Open Again When River Conditions Are Safe.
The COVID Waiver
The COVID waiver was created in response to the recent worldwide COVID-19 pandemic declared by the World Health Organization. By utilizing this activity, you confirm that you have read, understood, and agree to comply with the terms of this waiver.
– STAY AT HOME IF YOU HAVE ANY SYMPTOMS RELATED TO COVID-19:
Runny Nose, etc.
– No gatherings of more than 50 people – Always maintain social distance of 2M (6 feet) –
Practice good hygiene:
Wash hands frequently
Refrain from touching the face
Carry and use hand sanitizer
Do not share communal meals, drinks, etc.
Do not partake in activities that use shared equipment eg. balls, frisbees, tubes etc
MOST Bathrooms are closed to the public until further notice.
To ensure the safety of all tubers, we are restricting reservations to a Maximum 6 Individuals. Please make only one reservation with YOUR NAME as you are included in the 6 people in the reservation.
If your family (of the same household) is larger than the reservation, please call 780-515-1754 to inform us. Proof must be provided upon arrival.